• FSC New COO joins the Forest Stewardship Council
  • FSC Online platform will enhance product traceability

GICIA India Pvt Ltd and Green Initiatives FZC investigate complaints and appeals in compliance with its Complaint and Appeal Procedure. In the case of complaints against the actions of an SCS client, the complainant should first attempt to resolve the issue with that client prior to requesting that SCS become involved. In the case of appeals, the appellant must lodge its appeal with SCS against any adverse decision taken by SCS within thirty (30) calendar days after notification of the decision.

If you have a complaint, kindly refer our Corporate Complaint, Appeal and Dispute Investigation Procedure (English), (Hindi), (Sri Lankan), (Arabic). SCS’ FSC Complaint and Appeal Procedure can be made available in the local language of the country of operation upon request.